Refund Policy

Effective Date: July 15, 2026

Thank you for choosing ConnectPrinters. We provide remote printer support and technical assistance. Please read this Refund Policy carefully before purchasing any of our services.

1. No Refund Policy

All payments made for our technical support services are final and non-refundable.

Once a support session has started, has been scheduled, or the requested service has been provided, no refunds, cancellations, or chargebacks will be accepted.

2. Digital Service

Our services are digital and remotely delivered. Because technician time is reserved specifically for each customer, all purchases are considered final.

3. Customer Agreement

By purchasing our services, you acknowledge that you have read and agreed to this Refund Policy before making payment.

4. Exceptions

Refunds will only be considered if ConnectPrinters is completely unable to provide the purchased service due solely to our own error. Any such decision is made at our sole discretion.

5. Contact

If you have any questions regarding this Refund Policy, please contact us using the information available on our website.